Privacy Policy

Last Updated: January 2026

Welcome to CVChackr ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, tools, and services ("Services").

1. Information We Collect

When you use CVChackr, we may collect the following information:

• Personal Information: Name, email address, login credentials, and contact details provided during registration or communication.
• Resume & Career Data: Resume files, job descriptions, role preferences, and feedback shared for analysis or expert services.
• Usage Data: IP address, device type, browser, pages visited, timestamps, and interaction logs.
• Payment Information: Transaction IDs, service details, and payment status (processed securely by third-party gateways such as Razorpay). We do not store card or banking details.

2. How We Use Your Information

Your data is used to:

• Provide AI-based ATS resume analysis and insights
• Deliver paid expert-led services such as CV rewrite, redesign, mock interviews, and consultations
• Manage user accounts, credits, and service eligibility
• Communicate service updates, confirmations, and support responses
• Improve platform performance, accuracy, and user experience
• Detect fraud, misuse, or unauthorized access

3. Use of AI & Resume Content

CVChackr uses AI models to analyze resume content and generate insights. Resume data is processed only to provide requested services.

• AI suggestions are advisory and not guarantees of outcomes
• Your resume content is not sold or publicly shared
• We do not use your personal data to train third-party AI models

4. Human-Led Services

For paid services (CV rewrite, redesign, mock interviews, consultations), your resume and career details may be reviewed by human experts strictly for service delivery purposes.

All experts are bound by confidentiality and data-protection obligations.

5. Data Sharing

We do not sell or rent your personal data.

We may share limited data with trusted third parties only when necessary:

• Payment processing (e.g., Razorpay)
• Email and OTP delivery services
• Analytics and infrastructure providers

All third parties operate under strict confidentiality agreements.

6. Email Communication & WhatsApp Contact

We may contact you via email or WhatsApp for:

• OTP verification
• Service confirmations and updates
• Support and follow-ups related to your request

Marketing communication is optional, and you may opt out at any time.

7. Data Retention

We retain your information only as long as necessary to provide services or comply with legal obligations.

You may request account deletion by emailing support@cvchackr.com. Data deletion requests are processed within 30 days unless legally required otherwise.

8. Your Rights

You have the right to:

• Access and review your personal information
• Update or delete uploaded resumes
• Request account and data deletion
• Withdraw consent for optional communications

9. Cookies & Tracking

CVChackr uses cookies and similar technologies to improve functionality and analyze platform usage. Disabling cookies may affect certain features.

10. Data Security

We implement industry-standard security measures including encryption, secure servers, and restricted access controls.

While we take strong precautions to protect your data, no digital system can be guaranteed 100% secure.

11. Children’s Privacy

CVChackr is not intended for users under the age of 16. We do not knowingly collect data from minors.

12. International Users

CVChackr operates from India. By using our Services, you consent to the processing and storage of your data in India.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance of the revised policy.

14. Contact Us

For privacy-related questions or requests, contact:

Email: support@cvchackr.com

CVChackr — Built to respect your data, not exploit it.